Warranty Support

Do you have a question regarding your BESTTOP product warranty? One of our Warranty Support agents will be happy to answer your question.

Please contact:

Phone: +86-057182825566

Email: service@cicecool.com

Shipping Info

About delivery time:

If the items have in stock, we will arrange the loading within 3 days after receiving the payment. If there is no stock, the loading time is about 20 days.

About transportation:

20ft or 40ft container shipping. Parts can also be sent by air.

Precautions:

The only way a cooler or freezer should be transported is upright. Avoid impact and get wet in the rain during transportation.